This paper has been written with the consultation and engagement practice Grayling Engage. It is based on UK-wide research with the general public and industry professionals working across planning, property, infrastructure and health. The paper explores how the pandemic has changed public decision making, and what this could mean for the future with a particular focus on using digital technology in engagement. The paper provides practical guidance for anyone looking to deliver consultation programmes during the pandemic and beyond.
You can download this paper in PDF format here.