Our contact details
The Royal Town Planning Institute
41 Botolph Lane
London EC3R 8DL
T: 020 7929 9494
Please note: this is the main RTPI switchboard number and does not deal with enquiries from the public for planning advice. Planning Aid England does not have a telephone advice line and all requests for advice should be directed to: email@example.com
Popular enquiries and questions
I'd like to become a member
There are a number of different classes of membership. Find out which class is right for you, or take a look at the individual membership class pages for information on how to apply.
How do I find out my APC results?
The assessment of the APC takes 8 weeks from the date of submission. Results dates are published in the APC pages of the website. For more information about the APC, visit our webpages, or contact our Membership team:
How do I find my membership number?
This number will be on your membership card. If you have not received your membership card or you require a replacement, contact our Membership team:
I am having problems logging into the website
RTPI members must log in with their membership number and password. The first time that you log in you will be asked to change your password. If you have forgotten your password you can reset it here.
If you are not a member of the Institute, but are a network member, you will have been supplied with your user id when joining the network. If you have any queries please contact your network manager.
If you continue to have difficulty accessing the website please submit a login query form.
How do I access my RTPI Plus benefits?
RTPI Plus is an exclusive package of discounts and benefits for RTPI members, which is available to Chartered Members, Fellows, Legal Members, Legal Associates and retired members in those classes. You can access the link to your RTPI Plus benefits here - you will need to be logged into the website to continue.
I'd like to know if someone is an RTPI member
Contact our membership team:
Other key contacts
020 7929 9462
020 7929 9463
For CPD-related enquiries:
020 7929 8174
Planning Aid England
Planning Aid Advice Line
Planning Aid England - main offices
020 7929 8338 (please note this number is not for planning advice)
RTPI Nations and Regions
Find your local RTPI Nation or Region.
Katie Osborne (Wed-Fri)
Senior Communications Officer
Click here to contact Katie
020 7929 8330
Head of Marketing and Communications
Click here to contact Rebecca
0207 929 9477 or 07841009991
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