Refund policy

Cancellation of Membership

If a member wishes to resign his or her membership, they should write to the Membership section of the RTPI. Members attention is drawn to paragraph 17 of the Institutes Bye Laws, which states that A corporate or other member who resigns his or her membership or whose membership is otherwise terminated shall remain liable only for any unpaid subscription then due from him or her.

Refund policy

Refunds are made by cheque, via PayPal or by a refund to a member's debit or credit card. RTPI aims to provide refunds within 30 days of the payment being taken.

Subscriptions

A member's subscription will only be refunded in the following circumstances:

• Overpayment - amounts of £25 or less will be carried over and offset against the following year's subscription unless member requests its refund or the amount is more than the next year's subscription
• The payer can demonstrate that payment was made in error
• Deceased member's estate requests a pro-rata refund of subscription
• It has been agreed by RTPI after an appeal

Membership

An applicant's administration fee or subscription arrears will only be refunded in the following circumstances:

• Overpayment
• Applicant is ineligible

Planning Theory and Practice Journal

Four issues for Planning Theory and Practice are issued each year. A refund will be given on request for any issues not yet released.

RTPI Trust Donations

Donations to the RTPI Trust are only refunded in the following circumstances:

• The donor can demonstrate that the donation was made in error
• It has been agreed by the RTPI Trust after an appeal